There are many reasons why automation can be good for a business. It can help speed up processes, improve quality and accuracy, and free up employees to do other tasks. In cybersecurity, when teams can commonly feel overwhelmed and overstretched, this can be particularly helpful. But, jumping straight into automation can come with its risks. We'll explain how to navigate these and ensure you make the most of what should be a great step forward for your business.
As mentioned above, there are many potential benefits to automating a service. To illustrate each one, we'll use the automation of vulnerability prioritisation as an example:
However, there are also some risks to consider.
There are several risks to consider when automating a process. These include:
There are several key things you need to consider before embarking on automating a service to minimise the risks and ensure it delivers the benefits you're looking for.
The first step is to define what you want to achieve with automation. This might be increasing efficiency, quality, or productivity, or freeing up employees to do other tasks.
With vulnerability management, many of the biggest challenges - burnout; staff shortages; confusion of which vulnerabilities to tackle first - stem from the fact that there is just too much scan data to work through. The number of vulnerabilities being identified within business systems has increased 280% in the last decade. Businesses simply cannot tackle them all. The only solution for making a positive impact to your security posture is to prioritise your vulnerabilities in order of criticality to your business. But, as mentioned above, this manual triage work can take hours and hours with every scan, delaying the crucial work of the remediation teams.
This makes vulnerability prioritisation a key activity to automate, provided it's done in a way that avoids the use of secret algorithms that take away all the transparency and control you should have over the process.
RankedRight empowers security teams to take immediate action over their most critical risks by automatically prioritising the data from every new scan, according to rules pre-set by the user. Data goes in, it’s enriched with vulnerability intelligence, and then sorted in order of criticality and assigned to the most appropriate team or person to resolve. Not one minute of the precious time needed for remediation is wasted.
We've discussed above the risks you must consider when automating a process. With RankedRight in place, the risks of a loss of control, liability, security and staff insecurity remain unaffected. Let's go through each one to explain.
There are many different automation tools available, so it's important to choose one that's right for your business. In this article, we've focussed heavily on automation of vulnerability prioritisation but there are many other areas of cybersecurity that you can automate. Some things you might want to consider include:
Once you've chosen your automation tool, you'll need to train employees on how to use it effectively.
If you sign up for a free demo with RankedRight, you’ll be able to see how easy it is for you and your whole team to use the platform.
It’s likely that by automating a process, you will significantly change the team required, the costs and impact of the activity, as well as how business data will be used and stored. For this reason, it is vital that clients or stakeholders are informed of the change, particularly as the latter point may affect insurance cover or other regulations.
Communicate early and explain all the benefits of this change to get them on board. Your clients may be so pleased that you may be able to pass the costs on to them.
Once you've implemented automation, it's important to monitor and review the results to identify any problems and ensure it’s having the desired effect. It's also a good idea to review the automation regularly to ensure that it's still fit for purpose as your business and customer needs evolve.
Automating a service can have a huge positive impact on your business and vulnerability prioritisation is one of the easiest places to start. Get in touch with RankedRight to book a demo today.